1. Introduction
Young Surgical ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website, procure surgical instruments, or engage with our technical support teams.
As a global manufacturer of medical devices, we adhere to the highest standards of data integrity, including compliance with GDPR, HIPAA (where applicable), and international ISO standards for medical device quality management systems.
2. Data We Collect
Identity & Contact
First name, last name, title, medical specialty, professional license number (for regulated instrument purchase), and business address.
Financial Data
Bank account and payment card details for procurement transactions, billing history, and credit assessment records for institutional accounts.
Technical Usage
Internet protocol (IP) address, login data, browser type and version, time zone setting, and platform data regarding how you use our digital catalogs.
Marketing & Comms
Your preferences in receiving updates about new surgical innovations and your preferred communication methods for sterilization protocols.
3. Use of Information
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- check_circle To register you as a new customer and verify clinical credentials.
- check_circle To process and deliver your orders of precision instruments.
- check_circle To manage our relationship with you including notifying you about changes to our terms or sterilization updates.
- check_circle To administer and protect our business and this website.
4. Data Security & Storage
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. We use enterprise-grade AES-256 encryption for data at rest and TLS 1.3 for data in transit.
5. Third-Party Sharing
Young Surgical does not sell, trade, or otherwise transfer your personally identifiable information to outside parties except for trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential and compliant with medical device reporting regulations (e.g., FDA, EMA).
6. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data:
Questions about this Policy?
Our dedicated Data Protection Officer is available to discuss how we handle your clinical and professional information.